Terms of Service

These Terms of Service (the "Terms") are a legal agreement between you and Mix Architect("we," "us," or "our") governing your access to and use of mixarchitect.com, the Mix Architect web application, and any related services we offer (together, the "Services").

By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Mix Architect is a software platform that helps music engineers, mix engineers, producers, and recording artists plan releases, build mix briefs, review audio with timestamped comments, deliver tracks to clients, and bill for project work. Features may include:

• Release planning, timelines, and project organization
• Audio file upload, version tracking, and waveform-based review
• Comment threads tied to specific timestamps in a track
• A shareable client portal for collecting feedback and approvals
• Loudness and audio specification analysis
• Format conversion (e.g., WAV to MP3, AAC, FLAC)
• Subscription billing through Stripe
• Engineer payment collection via Stripe Connect
• Distribution tracking across streaming platforms

We may add, modify, or remove features at any time. For material changes that affect paid-tier functionality, we will give reasonable advance notice.

You must be at least 18 years old (or the legal age of majority in your jurisdiction) and able to enter into a binding contract to use the Services. By creating an account, you represent that you meet these requirements.

You are responsible for:

• Providing accurate registration information and keeping it current
• Keeping your login credentials secure
• All activity that occurs under your account
• Promptly notifying us of any unauthorized use of your account

We may suspend or terminate accounts that violate these Terms, applicable law, or that show signs of abuse, fraud, or misuse.

Mix Architect provides tools that engineers can use to invoice clients and receive payments through Stripe Connect.

• Engineers connect their own Stripe accounts to receive client payments.
• Clients pay through the platform; funds are routed by Stripe to the engineer's connected account, less Stripe's processing fees and any platform fee disclosed before the engineer accepts the engagement.
• The professional engagement (scope, deliverables, timelines, refund terms) is solely between the engineer and the client. Mix Architect is a software platform; we are not a party to any engagement contract and do not provide engineering services.
• Payment disputes, chargebacks, refunds, and tax obligations are governed by Stripe's Connect terms and the engineer-client agreement. We may, at our discretion, assist with mediation but are not obligated to do so.

You agree not to:

• Upload or share content you don't have the rights to;
• Use the Services for any unlawful, fraudulent, or abusive purpose;
• Send spam, unsolicited messages, or harassment through the client portal or any other feature;
• Attempt to gain unauthorized access to other accounts, systems, or data;
• Reverse engineer, decompile, disassemble, or scrape the Services;
• Use the Services to develop, train, or improve a competing product or service;
• Resell, sublicense, rent, or otherwise transfer access to your account;
• Bypass usage limits, abuse rate limits, or interfere with the normal operation of the Services;
• Upload malware, viruses, or any code intended to damage, disable, or impair the Services or any user.

Violation of this section may result in immediate account suspension or termination at our discretion.

We respect intellectual property rights and respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA).

If you believe content on the Services infringes your copyright, send a notice to our designated DMCA agent at legal@mixarchitect.com containing:

• A description of the copyrighted work claimed to be infringed;
• The location of the allegedly infringing material on the Services (URL or specific identifier);
• Your contact information (name, address, telephone number, email);
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf;
• Your physical or electronic signature.

We may remove or disable access to material we believe in good faith to be infringing and may terminate the accounts of repeat infringers.

The Services rely on third-party providers, including but not limited to Supabase (database and storage), Vercel (hosting), Stripe (payments and Stripe Connect), and Resend (email). Your use of these providers' portions of the Services is also subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of third-party providers beyond our reasonable control.

Our Privacy Policy describes what data we collect, how we use it, and your rights with respect to it. By using the Services, you also agree to the Privacy Policy.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MIX ARCHITECT DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that:

• The Services will be uninterrupted, error-free, or perfectly secure;
• Stored content will be permanently retained or available without interruption;
• Any specific commercial, creative, or financial result will be achieved;
• Defects or errors will be corrected on any particular timeline.

You use the Services at your own risk and are responsible for evaluating their suitability for your purposes.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIX ARCHITECT AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply regardless of the legal theory (contract, tort, statute, or otherwise) and apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow limitation of certain damages — in those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

You agree to defend, indemnify, and hold harmless Mix Architect and its affiliates, officers, employees, agents, and licensors from any claims, demands, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your User Content;
• Your use of the Services;
• Your violation of these Terms;
• Your violation of any third-party right, including any intellectual property or privacy right;
• Any engagement, contract, or dispute between you and another user of the Services.

You may close your account at any time through your account settings.

We may suspend or terminate your account if you violate these Terms, fail to pay amounts due, abuse the Services, or as otherwise reasonably necessary to protect the Services or other users. Where practical, we will provide notice before termination.

Upon termination of your account:

• Your access to the Services ends.
• Outstanding paid subscription fees are not refunded except as expressly stated in Section 4.4.
• Your User Content may be deleted after a reasonable grace period.
• Sections that by their nature should survive — including ownership of User Content, the license you granted in Section 6.3 for content already distributed to authorized collaborators, indemnification, limitation of liability, governing law, and these termination provisions — survive.

We may update these Terms from time to time. For material changes that affect your rights or obligations, we will provide notice at least 14 days before the changes take effect, by email to the address on your account or by an in-app notification.

Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, your remedy is to stop using the Services and close your account.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction and venue in those courts.

If you are a consumer located in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer-protection laws, nothing in this section overrides those laws.

Questions about these Terms? Contact us at legal@mixarchitect.com.